Privacy Policy

1. Introduction

Welcome to CreatePulse.ai ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Billing information (payment details, billing address)
• Profile information (company name, job title)
• Content you create or upload to our platform
• Communications with our support team

2.2 Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (features used, content generated, session duration)
• Cookies and similar tracking technologies
• Log files and analytics data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Protect against fraudulent or illegal activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services (payment processors, cloud hosting, analytics)
• AI Processing: With AI service providers (OpenAI, Google) to process your content generation requests
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS 1.3) and at rest (AES-256), secure data centers, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. Some information may be retained for legal or legitimate business purposes.

7. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8. Cookies

We use cookies and similar tracking technologies to collect information and improve our services. You can control cookies through your browser settings. Essential cookies are required for the platform to function. Analytics cookies help us understand how you use our services.

9. Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: